HSE Palliative Care A to Z

Provides public facing information for patients, families and carers in particular, but also for healthcare staff. It explains what palliative care is, who it is for, how it works in practice, and how it fits alongside other healthcare services in Ireland in a plain English format

A Good Death – Office of the Ombudsman

The Ombudsman report, “A Good Death” highlights complaints received by the Ombudsman relating to end of life care, in a series of reflections on common themes. The report focuses on opportunities for learning and improvement particularly with regard to difficulties associated with communication regarding end of life care. The Ombudsman’s Casebook is a quarterly report summarising complaints received. A Good Death: Progress Report 2018 was published September 2018 on developments in End of Life Care in Irish Hospitals since the publication of the Ombudsman’s report in 2014.

HSE Clinical governance and operational arrangements for supporting a model of care for children with life limiting conditions towards the end of life in the community in Ireland

This document concludes the work of an Expert Advisory Group established by the Chief Clinical Officer of the HSE to set out an operational and governance framework for palliative care for children with life limiting conditions in the community. It sets out the current approach to care, limitations within the service and the proposed model for both operational and clinical governance.

HSE National Healthcare Communication Programme

Designed to support healthcare staff to learn, develop and maintain their communication skills with patients, their families and with colleagues. The Programme is underpinned by the Core Values of Care, Compassion, Trust and Learning and builds on these values with a focus.